Privacy Policy

Last updated August 28, 2025

This privacy notice for WorkUgo Ltd. (“WorkUgo,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Create a candidate profile to apply for international trade and skilled labor opportunities.
  • Use our platform as an employer to search, manage, or contact candidates.
  • Interact with our website, communications, or other digital tools.
  • Engage with us regarding immigration services via licensed immigration consultants (RCICs).

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

  • What personal information do we process? When you use our Services, we may process personal information you provide (such as CVs, passports, immigration documents, employer contact details) and certain data collected automatically.
  • Do we process any sensitive personal information? Yes. To support immigration and employment, we may process special category data such as medical records, police checks, and educational/credential recognition certificates.
  • Do we collect data from third parties? We may receive information from immigration partners, testing bodies, credential agencies, and other authorized sources.How do we process your information? We process your data to deliver recruitment and immigration services, connect you with employers, fulfill legal obligations, improve our Services, ensure security, and comply with applicable laws.
  • With whom do we share data? We may share data with employers, RCICs (independent immigration lawyers), service providers, and authorities if legally required.
  • What are your rights? Depending on your location, you may have rights to access, correct, erase, restrict, or port your data, and to withdraw consent.
  • How do you exercise your rights? The easiest way is to email us at [email protected]. We respond within 30 days as required by law.

For more details, review the full Privacy Policy below.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
  4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
  5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. EMPLOYER DATA
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DATA SECURITY
  12. MARKETING COMMUNICATIONS
  13. DO WE MAKE UPDATES TO THIS NOTICE?
  14. HOW CAN YOU CONTACT US?
  15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In short: We collect personal information that you voluntarily provide.

This includes:

  • Identification: Name, date of birth, nationality, contact details.
  • Employment: CVs, references, skills, certificates, trade licenses.
  • Immigration: Passports, visas, work permits, proof of residency.
  • Sensitive Data: Medical exam results, police clearance, credential recognition (e.g., IELTS, trade equivalency).

All information provided must be accurate and up-to-date.

Employer Information

If you represent an employer, we collect:

  • Contact information (name, business email, phone).
  • Role and title.
  • Account login details.

Information Automatically Collected

We automatically collect certain technical information when you use our Services:

  • Device and browser details (IP address, operating system, device ID).
  • Usage information (pages visited, features used, timestamps).
  • Cookies and similar tracking (see Section 4).

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your data to provide Services, comply with laws, and improve user experience.

Purposes include:

  • Connecting candidates with employers.
  • Supporting immigration applications with RCICs.
  • Fulfilling legal and regulatory obligations.
  • Improving platform functionality.
  • Securing our Services against fraud or misuse.
  • Communicating with you (updates, account notices, service messages).
  • Sending lawful marketing communications (see Section 12).

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

In short: We only share data where necessary.

We may share data with:

  • Employers: Candidate profiles, documents, and application details.
  • RCICs and Licensed Immigration Lawyers: For visa and work permit applications (independent controllers, responsible for their own compliance).
  • Service Providers: Technology, hosting, analytics, and security partners.
  • Authorities: Regulatory agencies, law enforcement, or courts, when legally required.
  • Corporate Successors: In case of merger, acquisition, or sale of assets.

We do not sell personal information.

4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. Cookies and similar technologies are used to:

  • Maintain secure sessions.
  • Save user preferences.
  • Provide usage analytics.
  • Support basic site features.

Optional cookies (e.g., for analytics/marketing) will only be placed with your consent.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: Yes, data may be processed outside your country of residence.

We apply safeguards such as:

  • Standard Contractual Clauses (SCCs).
  • Adequacy decisions under GDPR/UK law.
  • Equivalent safeguards under PIPEDA.

This ensures your data remains protected regardless of processing location.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

  • Rejected Candidates: Retained for up to 3 years or until consent is withdrawn.
  • Hired Candidates: Retained for the duration of employment and as long as required for payroll, tax, and immigration purposes.
  • Employers: Retained for the duration of the contract and necessary legal requirements.

When no longer needed, data is deleted or anonymized.

7. DO WE COLLECT INFORMATION FROM MINORS?

No. Our Services are for individuals 18 years and older. If we learn that we have collected data from a minor, it will be deleted.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

  • Access your data.
  • Correct inaccuracies.
  • Request deletion.
  • Restrict processing.
  • Data portability.
  • Withdraw consent at any time.

Requests should be sent to [email protected] or: WorkUgo Ltd., 61 Bridge Street, Kington, UK, HR5 3DJWe will respond within 30 days.

9. EMPLOYER DATA

Employer representatives’ data (name, email, login details) is processed for:

  • Account creation and management.
  • Communication with candidates.
  • Compliance and record-keeping.

Legal basis: Contractual necessity.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Our Services do not currently respond to browser “Do Not Track” signals. If standards evolve, we will comply.

11. DATA SECURITY

We implement technical and organizational safeguards, including encryption, secure servers, and restricted access, to protect personal data against unauthorized access, loss, or misuse.

12. MARKETING COMMUNICATIONS

We may send you updates, service notices, or relevant job opportunities.

  • Marketing is only sent where you have opted in or where permitted by law under legitimate interest.
  • You may opt out at any time by clicking “unsubscribe” or contacting [email protected].

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We update this notice to remain compliant with applicable laws. The “Last Updated” date indicates the latest revision.

Material changes may be communicated via email or in-app notifications.

14. HOW CAN YOU CONTACT US?

If you have questions or comments about this notice, you may contact us via email [email protected] or by filling out the form on the website.

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. You may request access, correction, or deletion of your data at any time by submitting a data request to [email protected].