OPT-OUT POLICY

Effective Date: January 2026

This Opt-Out Policy (“Policy”) explains how users, customers, and visitors (“You”, “Your”) may opt out of certain data processing activities carried out by WorkUgo Ltd. (“Company”, “We”, “Us”, “Our”) through the WorkUgo service (“Service”).

This Policy should be read together with Our Privacy Policy, Cookie Notice, and Terms of Use, which describe what personal information we collect, why we collect it, and how we disclose it.

1. Scope and purpose

You may opt out of the following categories of processing, as applicable:

  1. Marketing communications (email, SMS, push notifications). The distribution of commercial messages and marketing updates through electronic channels.
  2. Non-essential cookies and similar technologies (analytics, advertising cookies). The processing of data through non-essential cookies and similar technologies installed on Your device.
  3. Targeted / interest-based advertising (where used). The use of Your personal information for behavioral or targeted advertising purposes.
  4. Sharing of personal information for cross-context behavioral advertising (where legally defined).
  5. Third-party marketing (where we would share data for a third party’s own direct marketing purposes).

For an overview of the categories of data We collect and how We use or share them, refer to Our Privacy Policy, Cookie Notice, and Terms of Use, incorporated herein.

2. Opt-out rights and mechanisms

2.1 Marketing communications opt-out

You can opt out of marketing communications by:

  1. Utilizing the unsubscribe mechanism provided in each marketing email;
  2. Replying “STOP”, “UNSUBSCRIBE”, or equivalent keywords to text message communications (if applicable);
  3. Updating notification preferences in Your account settings (if available);
  4. Contacting Us using Section 7.

Processing time: We will apply verified marketing opt-outs within 10 business days.

Note: Service/transactional messages (Section 5) may continue.

2.2 Cookies and similar technologies opt-out

You can control non-essential cookies by:

  1. Using Our cookie banner / consent manager (where available);
  2. Adjusting browser settings to block or delete cookies;
  3. Using device-level controls for mobile apps (where applicable).

Important: Disabling cookies might prevent certain Website components from functioning properly.

2.3 Targeted advertising opt-out (where applicable)

To opt out of interest-based advertising:

  1. Enable Global Privacy Control (GPC) or a legally recognized browser-based opt-out signal (we will treat valid signals as opt-out requests where required by law);
  2. Adjust ad preferences via the relevant platform controls (e.g., Google/Meta, if used);
  3. Contact Us under Section 7.

Processing time: Up to 15 business days after verification (unless a shorter period is required by law).

2.4 Sale / sharing of personal information opt-out (where applicable)

Where applicable laws provide a right to opt out of “sale” or “sharing” (as those terms may be defined by law), You may exercise that right by:

  1. Using a “Do Not Sell or Share My Personal Information” link (if we provide one); and/or
  2. Contacting Us under Section 7.

Processing time: Up to 15 business days after verification.

2.5 Third-party marketing opt-out (where applicable)

If We share personal information with third parties for their own direct marketing (if ever), You may opt out by contacting Us under Section 7.

3. Processing of opt-out requests

3.1 Timeframes

Unless law requires otherwise, We apply opt-outs within:

  • Email marketing: 10 business days
  • Text message marketing: Immediate (or as technically feasible)
  • Cookie consent changes: Immediate (subject to technical implementation)
  • Targeted advertising / sale-sharing opt-outs: 15 business days

3.2 Verification

To protect Your information, We may need to verify Your identity and/or account ownership before processing certain requests. Verification may include confirming account login, email control, or other reasonable checks.

3.3 Record retention

Once Your opt-out request has been completed, We keep a record of that preference to uphold Your election, retaining it for the period mandated by applicable law.

4. Limitations on opt-out rights

4.1 Transactional and service communications

Opt-out rights do not apply to communications that are necessary to provide the Service, such as:

  • Order confirmations and fulfillment notifications;
  • Account security alerts and authentication messages;
  • Legally mandated notifications and disclosures;
  • Notifications or updates related to the services You have requested;
  • Responses to inquiries You have initiated.

4.2 Legal and operational requirements

We may decline or limit an opt-out request where processing is required to:

  • Processing is undertaken to meet obligations imposed by applicable law;
  • We have legitimate business or legal justifications that prevail over Your interests and rights;
  • Processing may be carried out to pursue or respond to actual or potential legal actions.

Where We decline an opt-out request, We shall provide You with a written explanation of the legal basis for Our decision.

5. Revocation (opting back in)

You may opt back in at any time by:

  1. Re-subscribing through the email preference link;
  2. Replying “START” or similar opt-in keywords to text message communications;
  3. Submitting a written request pursuant to Section 7.

The same timeframes in Section 3.1 shall also apply to the processing of opt-out revocations.

6. Browser-based privacy signals

We acknowledge and comply with Global Privacy Control (GPC) signals and other legally recognized browser-based privacy preferences as valid opt-out requests under applicable law.

7. Contact methods

To exercise Your opt-out rights or ask questions about this Policy, please contact Us at:

Email: [email protected]

Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Phone: +1 289 298 0522

8. Legally appointed agents

Where permitted by law, You may appoint an authorized agent to submit opt-out requests on Your behalf. To validate such requests, We require:

  1. A written authorization form, signed by You, allowing the agent to make requests for You; or
  2. A valid power of attorney pursuant to applicable state law.

We reserve the right to verify both the agent's authority and Your identity before processing the request.

9. Non-discrimination

We will not discriminate against You for exercising opt-out rights provided under this Policy or applicable law. We shall not:

  • Deny services to You;
  • Charge different prices or rates for services;
  • Provide a different level or quality of services;
  • Suggest that You will receive services at a varied price, rate, or standard.

10. Additional rights

Depending on Your location, You may have additional rights (e.g., access, correction, deletion, objection, restriction, portability, withdrawal of consent, and complaint to a regulator). These are described in Our Privacy Policy or contact Us as outlined in Section 7.

11. Governing law

This Policy is governed by the laws of England and Wales, without regard to conflict-of-law principles, except where mandatory consumer or privacy laws of Your jurisdiction apply.

12. Policy Updates

We may update or amend this Policy at any time. If We make material changes, We will provide notice through one or more of the following methods: posting a notice on Our Website, displaying an in-product notification, and/or sending an email to the address associated with your account (where applicable). The “Effective Date” will reflect the latest version.

If a change requires Your consent under applicable law, We will request Your consent before applying that change. Your continued use of Our services after the effective date constitutes acceptance of non-consent-based changes to the extent permitted by law.