AGREEMENT TO OUR LEGAL TERMS

These Terms and Conditions (“Terms”, “Legal Terms”) constitute a legally binding agreement between WorkUgo Ltd. (“WorkUgo,” “Company,” “we,” “us,” or “our”) and you, whether you act as an individual candidate or on behalf of a business entity as an employer (collectively, “you” or “Users”), governing your access to and use of our website, platform, and any related products and services that link to or reference these Terms (collectively, the “Services”).

WorkUgo Ltd. is incorporated in the United Kingdom with its principal correspondence address at 61 Bridge Street, Kington, UK, HR5 3DJ. You can contact us at support@workugo.com.

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THE SERVICES.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date and, where changes are material, provide notice via email and/or within the Services. Your continued use of the Services after such updates constitutes acceptance of the revised Terms.

The Services are intended for adults aged 18 or over. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

We recommend you print or save a copy of these Terms for your records.

1. DEFINITIONS

“Candidate” means an individual seeking employment opportunities who creates a profile and/or submits information (e.g., CVs, trade certifications) via the Services.
“Employer” means a legal entity (e.g., corporation, partnership, government agency, public body) or its authorised representative using the Services to identify, assess, and hire Candidates.
“Placement” means an employment engagement between an Employer and a Candidate that was introduced or facilitated through the Services.
“Placement Fee” means the fee payable by an Employer to WorkUgo for a successful Placement, as defined in Section 7.
“Probation Period” means a period of up to three (3) months from the Candidate’s official employment start date with the Employer, used by the Employer to assess suitability and performance.
“RCIC” means a Regulated Canadian Immigration Consultant or other licensed immigration professional engaged by a Candidate and/or Employer to assist with immigration processes.
“User Content” means any data, documents, images, text, templates, job descriptions, or other material uploaded or submitted by a User through the Services.
“Applicable Law” means all laws, regulations, rules, and codes that apply to the Services, the Employer’s recruitment activities, and the Candidate’s employment and immigration processes, including but not limited to UK, EU, and Canadian laws and provincial/territorial regulations.

2. SCOPE OF THE SERVICES; WORKUGO’S ROLE

2.1 Platform Intermediary. WorkUgo provides a digital platform designed to connect Employers with skilled trade Candidates and to facilitate the exchange of information necessary for recruitment and, where relevant, coordination with independent RCICs and immigration professionals. WorkUgo is not an employer of the Candidate, and does not guarantee employment, visa issuance, work permits, or any hiring decision.

2.2 No Employment, Partnership, or Agency. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between WorkUgo and any Candidate or Employer. Employers are solely responsible for making hiring decisions and for their compliance with labor, employment, and immigration laws.

2.3 Geographic Availability and Compliance. The Services may be accessed globally; however, Users are solely responsible for ensuring their use complies with Applicable Law in their jurisdiction. WorkUgo may restrict or suspend access where legal or risk considerations require.

2.4 No Professional Advice. The Services and any materials available through the platform are provided for informational and facilitative purposes only and do not constitute legal, immigration, tax, or other professional advice. You should obtain appropriate professional advice tailored to your circumstances.

3. USER ELIGIBILITY AND RESPONSIBILITIES

3.1 Eligibility: Candidates. Candidates must be 18 years or older and legally permitted to use the Services under Applicable Law. Candidates warrant that information they submit (including identity, qualifications, and work history) is accurate, complete, and not misleading.

3.2 Eligibility: Employers. Employers must be registered business entities (or public bodies) and must ensure that the person creating and managing the Employer account has authority to bind the Employer to these Terms.

3.3 Compliance with Law. Each User is responsible for compliance with laws applicable to their activities, including anti-discrimination, equal opportunity, privacy/data protection, immigration, and labor standards. Employers must not post discriminatory job requirements or engage in prohibited recruitment practices.

3.4 Prohibited Uses. Users must not misuse the Services (including by scraping, bulk-downloading CVs, reselling data, or attempting to circumvent the platform), must not upload unlawful or infringing content, and must not interfere with the platform’s security or operation. Details appear in Section 10 (Acceptable Use).

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Accounts. To use core features, you must create an account and provide accurate, current, and complete information. You agree to keep your credentials confidential and are responsible for all activities under your account.

4.2 Verification. WorkUgo may (but is not obligated to) request identity, business registration, or authority verification. WorkUgo may reject, suspend, or terminate accounts that fail verification or present unacceptable risk.

4.3 Security. You must promptly notify support@workugo.com of any suspected unauthorised access or security breach. WorkUgo is not liable for losses arising from your failure to maintain account security.

5. USER CONTENT; OWNERSHIP AND LICENCE

5.1 Ownership. As between you and WorkUgo, you retain ownership of your User Content (e.g., Candidates’ CVs, certificates; Employers’ job postings). WorkUgo does not claim ownership of User Content.

5.2 Licence to WorkUgo. You grant WorkUgo a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, adapt, transmit, and otherwise use your User Content solely to provide and improve the Services, including to:

(a) match Candidates and Employers;
(b) share Candidate information with Employers selected by the Candidate or reasonably contemplated by an active recruitment process;
(c) facilitate immigration-related coordination with RCICs where the Candidate has asked or consented to proceed; and
(d) operate, secure, and improve the Services (e.g., backups, analytics, testing).

5.3 Employer Use of Candidate Data. Employers receive Candidate data only for bona fide recruitment relating to the relevant role(s) and must not:

(a) resell or redistribute Candidate data;
(b) build or augment external databases using Candidate data;
(c) contact Candidates for unrelated or unlawful purposes; or
(d) process Candidate data in violation of Applicable Law or the WorkUgo Privacy Policy.

5.4 Accuracy and Rights. You warrant that you have all necessary rights to submit User Content and that such content is accurate, lawful, and does not infringe third-party rights.

5.5 Removal. WorkUgo may remove or restrict User Content that violates these Terms or Applicable Law.

6. ACCESS TO THE SERVICES; AVAILABILITY; CHANGES

6.1 Access and Availability. WorkUgo will use commercially reasonable efforts to make the Services available but does not guarantee uninterrupted or error-free operation. Maintenance, updates, and events beyond our control may affect availability.

6.2 Changes to Services. We may add, modify, or discontinue features at any time. Where changes materially impact existing Employer obligations (e.g., fee structure), we will provide reasonable notice.

6.3 No Guarantee of Outcomes. WorkUgo does not guarantee that an Employer will find a suitable Candidate, that a Candidate will secure employment, or that any immigration outcome will be successful.

7. FEES, PLACEMENTS, AND PAYMENT TERMS (EMPLOYERS)

7.1 Employer Fees. Employers agree to pay WorkUgo Placement Fees for each Candidate they hire through or as a result of the Services. Specific pricing, payment methods, and invoicing terms will be set out in an order form, pricing schedule, or written confirmation agreed between WorkUgo and the Employer (each an “Order”).

7.2 Triggering Event. Unless otherwise stated in an Order, a Placement Fee becomes due when the Candidate accepts an offer of employment and a start date is agreed, or when the Candidate commences employment—whichever occurs first.

7.3 Invoicing and Payment. WorkUgo will invoice the Employer per the Order. Unless otherwise stated, invoices are due within 14 days of the invoice date. Fees are exclusive of applicable taxes, which the Employer shall pay as required by law.

7.4 Payment Methods. Payment methods may include bank transfer or approved payment processors. WorkUgo may use third-party payment services; by paying through such services, Employers agree to their terms.

7.5 Late Payments. Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus reasonable collection costs. WorkUgo may suspend Services to the Employer for non-payment.

7.6 No Candidate Charges for Recruitment. WorkUgo does not charge Candidates recruitment or placement fees. This section is fundamental and intended to ensure compliance with laws restricting or prohibiting charging recruitment fees to workers.

7.7 Circumvention. If an Employer (or an affiliate) hires a Candidate introduced by WorkUgo outside the platform or within 12 months of the last interaction facilitated by the Services, the Placement Fee remains payable as if the hire occurred via the platform.

8. CANDIDATE COSTS; THIRD-PARTY FEES; COMPLIANCE

8.1 Candidate Responsibility for Third-Party Costs. Candidates are generally responsible for third-party costs directly associated with their evaluation and immigration processes, including but not limited to medical examinations, police certificates, educational credential assessments, language tests (e.g., IELTS), and trade equivalency/credential recognition fees, except where Applicable Law requires otherwise.

8.2 Legal Restrictions. In jurisdictions where law prohibits passing certain costs to workers (e.g., certain Canadian provincial rules), those costs must not be charged to Candidates. Employers agree to comply with such laws and to assume costs that cannot lawfully be borne by Candidates.

8.3 Receipts and Evidence. WorkUgo may request evidence of payment (e.g., receipts) from Candidates or Employers to confirm compliance with Applicable Law. WorkUgo may suspend or terminate access where there is evidence of unlawful fee practices.

8.4 No Guarantee of Reimbursement. Unless expressly agreed in writing between Employer and Candidate (and lawful under Applicable Law), Candidates should not expect reimbursement of third-party costs.

9. PROBATIONARY REPLACEMENT GUARANTEE (EMPLOYERS)

9.1 Free Replacement. If a Candidate hired through the Services is terminated for non-performance or role-related unsuitability within the Probation Period (up to 3 months), WorkUgo will use commercially reasonable efforts to replace the Candidate once, free of any additional Placement Fee (“Replacement Guarantee”).

9.2 Conditions. The Replacement Guarantee applies only if:

(a) the Employer has paid the Placement Fee in full and on time;
(b) the Employer provides written notice to WorkUgo within 7 days of termination, including reasonable details of performance issues;
(c) termination did not result from redundancy, business closure, material changes to job duties, unlawful discrimination, unsafe working conditions, or other Employer-caused reasons; and
(d) the Employer cooperates in good faith with WorkUgo’s replacement search (timely feedback, interviews, etc.).

9.3 Scope. The Replacement Guarantee is limited to one (1) replacement per original Placement. If a replacement is hired, the original Placement Fee covers both; no refund is due.

9.4 Timing. WorkUgo aims to present replacement Candidates as promptly as practicable. No fixed timeline is guaranteed, as availability depends on market conditions, role requirements, and immigration constraints.

9.5 Exclusions. The Replacement Guarantee does not apply where the Candidate resigns due to Employer misconduct, unsafe conditions, or unlawful treatment, or where termination is unrelated to performance (e.g., organisational restructuring).

10. ACCEPTABLE USE; PROHIBITED ACTIVITIES

10.1 Acceptable Use. You may use the Services only for lawful purposes and in accordance with these Terms. Without limiting the generality of the foregoing, you agree not to:

(a) access, retrieve, copy, or harvest data from the Services (including Candidate CVs) via automated means (scrapers, bots) except as expressly permitted;
(b) build or augment a separate database of candidate profiles from information obtained via the Services;
(c) resell, license, or redistribute access to the Services or data obtained from the Services;
(d) post unlawful, discriminatory, misleading, or infringing content;
(e) upload malware or attempt to breach or circumvent security measures;
(f) impersonate any person or misrepresent your affiliation with any entity;
(g) interfere with or disrupt the operation of the Services;
(h) use the Services to solicit or advertise goods/services unrelated to bona fide recruitment;
(i) attempt to circumvent the payment of Placement Fees.

10.2 Monitoring and Enforcement. WorkUgo may monitor use for compliance, and may remove content, suspend, or terminate access where we reasonably believe a violation has occurred.

11. RCICs AND IMMIGRATION PROFESSIONALS (INDEPENDENT)

11.1 Independent Professionals. RCICs and other immigration professionals introduced or discovered through the Services operate as independent third parties. WorkUgo is not responsible for their advice, services, conduct, or outcomes, including visa or permit decisions by government authorities.

11.2 Separate Engagement. Candidates (and/or Employers) typically enter into a separate engagement with an RCIC for immigration services. Any fees, terms, and obligations for such services are between the Candidate/Employer and the RCIC.

11.3 No Guarantee. WorkUgo does not guarantee immigration outcomes or processing timelines and is not liable for delays or refusals by government bodies.

12. INTELLECTUAL PROPERTY RIGHTS

12.1 WorkUgo IP. All rights, title, and interest in and to the Services, including but not limited to software, source code, databases, algorithms, website designs, user interface elements, audio, video, text, graphics, trademarks, service marks, trade names, and logos (collectively, “WorkUgo Content” and “Marks”), are owned or licensed by WorkUgo. They are protected by copyright, trademark, and other intellectual property laws worldwide.

12.2 Limited Licence. Subject to these Terms, WorkUgo grants you a limited, non-transferable, non-exclusive, revocable licence to access and use the Services solely for their intended purposes (recruitment by Employers; job search by Candidates). You may not copy, reproduce, distribute, modify, or create derivative works of WorkUgo Content or Marks without prior written consent.

12.3 Restrictions. Except as expressly permitted, Users must not:

(a) decompile, disassemble, reverse-engineer, or otherwise attempt to derive the source code of the Services;
(b) remove, obscure, or alter any proprietary notices;
(c) use WorkUgo Content for any commercial purpose other than as authorised;
(d) register or use domain names, social media handles, or trade names incorporating WorkUgo’s Marks.

12.4 Reservation of Rights. WorkUgo reserves all rights not expressly granted to Users. Any unauthorised use will terminate the licence granted herein.

13. CONFIDENTIALITY

13.1 Definition. “Confidential Information” means non-public information disclosed by one party to the other in connection with the Services, including business plans, pricing, technical data, and personal data of Candidates or Employers.

13.2 Obligations. Each party agrees to:

(a) use Confidential Information solely for the purpose of performing under these Terms;
(b) restrict disclosure to employees, contractors, or advisors with a legitimate need-to-know and bound by confidentiality obligations;
(c) protect Confidential Information with reasonable care.

13.3 Exclusions. Confidential Information does not include information that:

(a) is or becomes public without breach of these Terms;
(b) was lawfully known prior to disclosure;
(c) is independently developed without use of Confidential Information; or
(d) is required to be disclosed by law, provided prompt notice is given where legally permitted.

13.4 Survival. Confidentiality obligations survive termination of these Terms for three (3) years, except that obligations concerning personal data continue as required by law.

14. LEGAL AND ETHICAL COMPLIANCE

14.1 Anti-Discrimination. Employers must comply with all applicable employment, labor, and anti-discrimination laws. Job postings and recruitment processes must not unlawfully discriminate on grounds such as race, national origin, gender, religion, disability, age, or any other protected category under Applicable Law.

14.2 Work Authorization. Employers are responsible for verifying that Candidates have the required legal right to work. WorkUgo does not assume responsibility for employment eligibility verification (e.g., I-9 in the US, LMIA in Canada, Right to Work checks in the UK).

14.3 Health & Safety. Employers must provide a safe workplace in accordance with Applicable Law. WorkUgo does not guarantee workplace safety and disclaims liability for workplace incidents.

14.4 Candidate Responsibility. Candidates are responsible for ensuring that all documents, certificates, and information provided are accurate, valid, and lawfully obtained. Submitting fraudulent or falsified documents is grounds for immediate suspension or termination of access.

15. JOB POSTING STANDARDS (EMPLOYERS)

15.1 Accuracy. Employers must ensure job postings are accurate, clear, and not misleading. Postings should include essential role details such as duties, skills required, location, pay range (where legally required), and any conditions (e.g., shift work, travel).

15.2 Prohibited Postings. Employers may not post:

(a) roles involving unlawful or hazardous activities in breach of Applicable Law;
(b) misleading or deceptive descriptions;
(c) multi-level marketing, pyramid schemes, or non-genuine roles;
(d) roles requiring Candidates to pay unlawful upfront fees.

15.3 Right of Removal. WorkUgo may edit, suspend, or remove postings that violate these Terms, Applicable Law, or risk harm to Candidates or the platform.

16. BACKGROUND CHECKS; CREDENTIAL VERIFICATION

16.1 Employer Responsibility. Employers are solely responsible for conducting lawful background checks, trade certification verification, and employment eligibility checks. WorkUgo may facilitate credential equivalency evaluations (e.g., Red Seal Canada, WES, trade exams) but is not responsible for their accuracy or outcome.

16.2 Candidate Consent. Employers must obtain Candidate consent before initiating background or reference checks.

16.3 Third-Party Verification. Where WorkUgo facilitates credential evaluation, it acts only as an intermediary between Candidates and verification bodies. Responsibility for results rests with the issuing/verification authority.

17. NON-SOLICITATION AND CIRCUMVENTION

17.1 No Circumvention. Employers agree not to circumvent WorkUgo by engaging with Candidates introduced by WorkUgo outside the platform in order to avoid Placement Fees. This obligation applies for 12 months following the last interaction between Employer and Candidate via the Services.

17.2 Affiliates. The obligation extends to any Employer affiliates, subsidiaries, or related entities. Hiring through an affiliate does not avoid the Placement Fee.

17.3 Breach. If an Employer breaches this Section, WorkUgo may invoice the Placement Fee as if the hire occurred via the platform, plus reasonable enforcement costs.

18. SERVICE MODIFICATION, SUSPENSION, TERMINATION

18.1 Modification. WorkUgo may modify the Services at any time, provided such changes do not materially alter Employers’ financial obligations under agreed Orders without reasonable notice.

18.2 Suspension. WorkUgo may suspend access immediately where necessary to:

(a) address suspected fraud or security issues;
(b) enforce compliance with these Terms;
(c) comply with law or regulator requests.

18.3 Termination by WorkUgo. We may terminate a User’s account (Candidate or Employer) upon notice if the User materially breaches these Terms, including but not limited to:

providing false information;
misuse of Candidate data;
non-payment by Employers;
harassment, abuse, or discrimination.

18.4 Termination by Users. Candidates may close their accounts at any time. Employers may terminate their use of Services in accordance with Order terms, subject to payment of any outstanding Placement Fees.

18.5 Effect of Termination. Termination does not relieve Employers of payment obligations incurred prior to termination. Confidentiality and data protection obligations survive termination.

19. LIMITATION OF LIABILITY

19.1 General Disclaimer. The Services are provided “as is” and “as available.” WorkUgo makes no representation or warranty that any Placement will result, that a Candidate is suitable, or that immigration processes will succeed.

19.2 Employer Liability Cap. WorkUgo’s total liability to any Employer for claims arising from or relating to a specific Placement shall not exceed the Placement Fee paid for that Candidate. In no event shall WorkUgo be liable for indirect, consequential, incidental, special, or punitive damages (including loss of profits, business opportunity, or goodwill).

19.3 Candidate Disclaimer. WorkUgo shall not be liable to Candidates for:

(a) visa rejections or delays;
(b) employer decisions, conduct, or workplace conditions;
(c) loss of opportunity or earnings;
(d) costs incurred in connection with medicals, police checks, or credential recognition.

19.4 Exclusions. Nothing in these Terms excludes liability for death or personal injury caused by gross negligence, fraud, or willful misconduct

20. WARRANTIES AND DISCLAIMERS

20.1 WorkUgo Disclaimer. WorkUgo provides the Services on an “as is” and “as available” basis. To the maximum extent permitted by law, WorkUgo disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

20.2 No Guarantee of Results. WorkUgo does not warrant that:

(a) Employers will hire a Candidate;
(b) Candidates will secure employment;
(c) immigration or visa applications will be approved;
(d) the Services will be error-free, secure, or uninterrupted.

20.3 Candidate Representations. Candidates warrant that:

(a) all information and documents they provide (CVs, certificates, references, identity documents) are true, accurate, and complete;
(b) they are legally entitled to work in the jurisdictions they apply for, subject to visa issuance;
(c) they will not upload fraudulent or misleading documents.

20.4 Employer Representations. Employers warrant that:

(a) they are duly incorporated and authorised to engage with WorkUgo;
(b) all job postings are genuine, lawful, and accurately described;
(c) they will comply with Applicable Law, including anti-discrimination and immigration laws;
(d) they will treat Candidates fairly, lawfully, and in accordance with applicable labor standards.

21. INDEMNIFICATION

21.1 By Employers. Employers agree to indemnify, defend, and hold harmless WorkUgo, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:

(a) employment decisions, workplace incidents, or employment disputes involving Candidates;
(b) violation of Applicable Law in recruitment or employment;
(c) misuse of Candidate data;
(d) breach of these Terms.

21.2 By Candidates. Candidates agree to indemnify, defend, and hold harmless WorkUgo, its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising from or related to:

(a) submission of fraudulent or misleading documents;
(b) misrepresentation of qualifications or eligibility;
(c) unlawful or abusive use of the Services;
(d) breach of these Terms.

21.3 Procedure. The indemnified party will provide prompt notice of any claim and reasonable cooperation. The indemnifying party shall control the defence, subject to the indemnified party’s right to participate. Settlements require the indemnified party’s prior written consent.

22. FORCE MAJEURE

WorkUgo shall not be liable or responsible for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to:

natural disasters, acts of God;
governmental actions, strikes, labor disputes, or immigration office closures;
epidemics or pandemics;
power or internet outages;
acts of war, terrorism, or civil unrest.

If a Force Majeure Event continues for more than 60 days, either party may terminate the impacted Services by written notice, without liability other than payment of accrued fees.

23. TERM AND TERMINATION

23.1 Term. These Terms apply from the moment you access the Services and continue until terminated.

23.2 Termination by Users.

Candidates may delete their accounts at any time.
Employers may terminate Services subject to fulfilling outstanding payment obligations.

23.3 Termination by WorkUgo. WorkUgo may suspend or terminate accounts immediately for breach of these Terms, unlawful use, fraud, misuse of Candidate data, non-payment, or conduct damaging to WorkUgo’s reputation.

23.4 Survival. Sections relating to confidentiality, intellectual property, data protection, limitation of liability, indemnification, and dispute resolution shall survive termination.

24. DISPUTE RESOLUTION

24.1 Good Faith Negotiation. If a dispute arises, the parties shall first attempt to resolve it amicably through good faith discussions.

24.2 Mediation. If discussions fail, either party may request mediation. Mediation shall take place in London, UK, before a mediator appointed by agreement or, failing agreement, by the Centre for Effective Dispute Resolution (CEDR). Costs are shared equally unless agreed otherwise.

24.3 Jurisdiction. If mediation does not resolve the dispute within 30 days, either party may bring proceedings in the courts of England and Wales. These courts shall have exclusive jurisdiction, except that WorkUgo may enforce judgments or seek injunctive relief in other jurisdictions as necessary.

24.4 Governing Law. These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.

25. MISCELLANEOUS

25.1 Entire Agreement. These Terms, together with the Privacy Policy and any signed Order forms, constitute the entire agreement between you and WorkUgo and supersede all prior agreements relating to the Services.

25.2 Assignment. Users may not assign or transfer rights or obligations under these Terms without prior written consent. WorkUgo may assign or transfer its rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

25.3 No Waiver. Failure to enforce any provision shall not constitute a waiver of that provision.

25.4 Severability. If any provision is held unenforceable, the remaining provisions shall continue in full force and effect.

25.5 Notices. Notices must be sent in writing to:

WorkUgo Ltd., 61 Bridge Street, Kington, UK, HR5 3DJ or support@workugo.com or privacy@workugo.com

25.6 Electronic Communications. You consent to receive communications electronically. Electronic records and signatures shall have the same legal effect as paper documents.

25.7 Relationship of Parties. Nothing in these Terms creates an employment, partnership, or agency relationship between Users and WorkUgo.

25.8 Language. These Terms are drafted in English. Translations may be provided for convenience only. In case of conflict, the English version prevails.

26. CONTACT US

If you have questions or concerns about these Terms, please contact us at:

email: support@workugo.com
address: WorkUgo Ltd., 61 Bridge Street, Kington, UK, HR5 3DJ

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